Contact Us

If you are a driver and have a general question about the Initial Driver CPC Qualification or Periodic Training please contact the Driving Standards Agency on 0300 200 1122 or by email at customer.services@dsa.gsi.gov.uk.

If you are looking for further information on how to become a JAUPT Approved Centre or you are already an Approved Centre please contact us at:

The Joint Approvals Unit for Periodic Training (JAUPT)
12 Warren Yard
Warren farm Office Village
Milton Keynes
MK12 5NW

Tel: 0844 800 4184

Fax: 01908 313006

Please note: The phone line is manned by a small team, so if you cannot get through please either leave a message or email your query to  enquiries@JAUPT.org.uk and a response will be provided within 10 working days.

Service Standards

The JAUPT aim to carry out all areas of our work in a fair, independent, polite and helpful way.

• We will process all valid centre or course applications within 15 working days.  (Where further information is required  JAUPT will communicate a decision within 15 working days of the receipt of the additional information).
• We aim to respond to general enquiries within 10 working days.
• We aim to respond to complaints within10 working days. 

Complaints Procedure

• JAUPT Complaint - If you have a complaint or are dissatisfied with the service you have received from the JAUPT please write to the JAUPT Manager at the address above. 

• Approved Periodic Training Centre Complaint - If you have a complaint about an Approved Periodic Training Centre please write or email JAUPT (details above) specifying the nature of the complaint.  JAUPT will scrutinise every complaint and where necessary take action to resolve any problem identified.